Award Winning Customer Service


Heart on Your Wrist was awarded the Feefo Platinum Trusted Service Award in 2020, the Gold customer service award in 2019 and the Gold customer service award in 2018.

We are rated 5/5 stars based on over 1000 service ratings with Feefo. Feefo is a 3rd party company who collects reviews about Heart On Your Wrist from our customers, and we cannot exclude or edit any of these reviews. They are from real people with real comments!

We are also rated 5/5 stars on Google reviews!

We are proud of our reputation for great service and products, and we hope you will give us a try.

We realize that buying personalized jewelry isn't like buying anything else.  

Each piece is handcrafted just for you, made just how you want it, and represents the most precious things in your life. 

Whether it's a gift for someone else, or for yourself, you have to know the people you trust with creating your special piece will be there to work with you every step of the way, and to always stand behind their work. 

That's why we've always gone the extra mile to give our customers service that makes them feel great about their experience with Heart On Your Wrist. 

And to make sure we're hitting the mark, we ask every customer to review us on respected third party review services like Google Customer Reviews & Feefo.

There's nothing like getting a great review from a customer. It makes our day. 

But being being recognized from among thousands of businesses as a top customer service organization?

That's pretty sweet, too.