Reordering is easier than you think
It's happened quite a bit, actually.
A customer gets in touch with us really upset, because they've lost their personalized jewelry, and they can't find the original images they sent to us to create the pieces.
No worries!
We can look up your previous orders, and find the images that you sent us
If you have your previous order number, terrific.
If not, we can track down your order by your name.
You can skip the upload (even if you didn't lose a file)
When ordering, just reference your previous order, and we'll use that image.
Have questions? Just contact us! We're here to help.
Feb 26, 2026
Recent Posts
-
Reordering is easier than you think
It's happened quite a bit, actually. A customer gets in touch with us really upset, because they've
-
Using More than One Handwriting Image for Your Jewelry
Customers often ask us questions like: "I want the phrase, 'Love Mom XXX' on my bracelet/necklace/