Your happiness is guaranteed!
We offer a 30 day money-back guarantee on everything, even our personalized jewelry. It’s almost impossible to find a company that will take back items that have been personalized, so why do we do it?
- Because we work really hard to make something you love - it is important to each and every one of us here in the studio and we spend a lot of time on each order to make sure you will love it.
- We understand how hard it is to buy something online, especially when it is something that you give a lot of thought to and has special meaning.
- 99% of the folks that buy from us are thrilled with their jewelry and become loyal customers.
- We want to offer you the best service possible – really!
In the unlikely event you are not thrilled with your jewelry when it arrives, we will take care of you. We will try to find something else for you that you will love, or provide you with a return authorization number so you can return your item. Send the unworn item back to us within 30 days of receipt and we will give you a full refund minus any shipping charges (we will deduct $3 for any orders that were shipped with free first class shipping).
We’ll treat you the way we like to be treated, and hope that we can earn your business another time.