We pride ourselves in our wonderful customer service - when you have a question or need help on an order you've placed, you can email, phone, chat or come into our store and you will be speaking to a real person who works here in California in our shop with fast response times. We love our customers and treat them as we like to be treated - personally, honestly and fairly.
We are committed to making products that make you happy and to providing service that makes you feel special.
We do our jobs very efficiently and quickly - many people have 3 week and longer wait times for their jewelry, we create ours in 2-3 days (or faster if you need it). We have been doing this for over 14 years, so we know what we are doing!
We proudly offer free shipping on all our products 365 days a year.
Don't like it? Return it! We offer a happiness guaranteed policy on ALL our jewelry - other custom jewelry shops do not!